LOST AND FOUND
JAPAN

LOST AND FOUND
JAPAN

General Lost Property Office

Wherever in Japan you lost something,
it can be found easily with us.
MORE INFO
REPORT LOST ITEM

LOST SOMETHING IMPORTANT?

LOST SOMETHING IMPORTANT?

"I lost my wallet!
 But I have no idea where I've lost it."
"I don't understand Japanese..."
"I've already left Japan,
 how can I get my phone back?"
Even if you are in such situations,
no need to be at a loss.
Because we are here to help you!

Save Your Time

Save Your Time

You don't need to make a lot of calls
It will be quite time-consuming to make a lot of calls to confirm that the item is found or not.
You don't need to visit a lot of places
It will be also quite time-consuming to visit a lot of places to ask about the item

Just one online report.
It takes only 5 minutes.

Just one online report.
It takes only 5 minutes.

Quick Responce

We are open from 10:00am to 8:00pm everyday and respond to you so quick.

No Need To Call

All you need to do is submit just one online report, and we will find your item on your behalf.

No Need To Visit

We can claim your item wherever it is found, so you do not need to go to and fro.

Service Flow

Step, 1

Report Lost Item
Please report the items to us via Reporting Form.

Fill out all required forms and if you can give us more details of the item, that will increases the chances of finding your item.

Step, 2

Search For Item
For 7 days after the report is submitted, we will keep searching for the reported item.

Step, 3

Discovery of Item
We will let you know once the item has been found.
If it is confirmed that the item is yours, we will send an invoice for the handling charge to you.

Step, 4

Arrival of Item
Once your item has arrived at our office,
we will estimate the shipping fees and send the invoice for the domestic and international shipping fees to you.

Step, 5

Shipping of Item
We will ship your item to you after the payment of the invoice.

What We Offer

What We Offer

Proffesional Searching

All of our staff are experts in finding lost items,
and our search system covers all of lost and found information in Japan.

Not all items are guaranteed to be found, but there will be a pretty good chance that they will be found.

Plain Pricing

Our pricing is so plain.

1, Reporting Fee
2, Handling Charge
3, Shipping Fees

We do not charge any hidden fees, so you can use our services with confidence.

Flexibility

"Can you keep it until I go get it."
"Can you ship it to my friend in Japan."
"Can you ship it the fastest way?"

We are flexible and can accommodate your requests.

Money Transferring

When cash was contained in the item, sending cash by international mail carries the risk of loss or theft.

So we remit these cash to the customer via international bank transfer.
In addition, a specified handling charge and a redemption fee will be charged.

Price

Price

Reporting
Item

Reporting
Item

¥500-

¥500-

  • ¥500 will be charged when reporting.
  • We search for your item for 7 days after activated.

Handling
Charge

Handling
Charge

¥9,000-

¥9,000-

  • Handling Charge is flat rate.
  • This will be charged for each report when the item is found.

Domestic
Shipping

Domestic
Shipping

¥2,000~

¥2,000~

  • Domestic Shipping Fee from the facility where the item is kept to our office.
  • This fee will be changed according to the size and the distance.

International
Shipping

International
Shipping

¥3,000~

¥3,000~

  • International Shipping Fee from Japan to your country.
  • This fee will be changed according to the weight, type and the destination.
  • This fee will be also changed according to the shipping method.