Lost and Found Information
JR Lost And Found Office
Facility Name
JR East
Type
Train
Official HP
Available Languages
簡体中文 / 繁体中文 / English
Open Hours
- Everyday
=> 8:00~21:00
Phone Number
050-2016-1601
Address
1-9-1, Marunouchi, Chiyoda-Ku, Tokyo
Google Map
Descriptions
How to claim item
There are two ways for claiming lost items.1, Go to the station where your item is kept and pick up.
2, Cash-on Shipment to your home.(Only Domestic)
How to report item
JR East does not accept reports, so you have to call them to confirm.They do not contact you after the item has been found.
Storage period
After a certain period of storage, the lost properties will be transferred to the police station with jurisdiction.Notes
Lost items cannot be transferred from "the station where the item is kept" to "your desired station" in any case.Shipping procedures cannot be performed over the phone.